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Behind the Badge: What Fleets Should Really Know about ISS Scores

And Here's Your Chance to Ask The Trooper!

Date: April 28, 1:00pm - April 28, 2026 2:00pm CT

Here's something most fleet safety and compliance leaders never get access to:

A former Colorado State Patrol Sergeant and a former Maine State Police Lieutenant — sitting down together, on camera, answering your questions about what actually happens during a roadside inspection.

 

Not a sales pitch. Not a slide deck full of things you already know. A real conversation about what goes on behind the curtain — from the people who used to stand on the other side of it.

 

Here’s Your Chance to Ask a State Trooper—Submit Your Question When You Register

We collect questions at registration and answer the best ones live. You want to know why your driver got cited for that? Why one state pulls in trucks at a 90 ISS score while another waits until 99? What the inspector is actually looking at on their screen before your truck even rolls to a stop? Ask it.

 

We’ll spend the first part of the webinar giving you the context — how CSA and SMS scores feed your ISS score, how pull-in rates actually vary by state, what the inspector’s software shows them, and what Level I, II, and III inspections mean for your fleet. Then we open it up.

 

What you’ll walk away with:
  • A clear picture of how your ISS score is calculated — and exactly what pushes it into “Inspect” territory (75+)
  • Why carriers with a score under 49 still get pulled in — and what to do when that happens
  • The specific violations that show up most at roadside (brakes, lights, tires, ELD, HOS) and how they compound into your CSA score
  • What triggers an Out-of-Service order — and what it means for your operation
  • Practical steps to protect your fleet before the next inspection

The speakers:

Rob Abbott

VP of Corporate Strategy, Fleetworthy

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Rob Abbott

VP of Corporate Strategy, Fleetworthy

Rob Abbott is the Vice President of Corporate Strategy for Fleetworthy, a transportation services company that provides industry-leading solutions for fleets to manage safety, compliance, and efficiency. Abbott came to Fleetworthy from Lytx, the largest provider of cloud-connected video event recorders to the trucking industry, where he served as Vice President of Sales for Strategic Fleets. Prior to Lytx, he was the Vice President of Safety for the American Trucking Associations, the largest trade association representing the trucking industry.

In this capacity he promoted and defended the interests of the nation’s leading fleets on issues such as hours of service regulations and the Compliance Safety Accountability (CSA) program. Abbott had previously worked as a safety professional in the trucking industry, most recently as Vice-President of Safety for TransForce.

Todd James

Program Manager, Fleetworthy (Former Sergeant)

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Todd James

Program Manager, Fleetworthy (Former Sergeant)

Todd W. James is a transportation safety professional and Program Manager on the Fleetworthy Infrastructure Solutions team, a leader in commercial transportation technology solutions. In this role, he works with enforcement agencies across multiple states, provides training on Fleetworthy and electronic inspection technologies, and contributes to national initiatives including CVSA Level 8 electronic inspections.

Todd previously served 26.5 years with the Colorado State Patrol, retiring as a Sergeant in the Motor Carrier Safety Section. He managed Colorado’s Compliance, Safety, and Accountability (CSA) program and is a court-recognized expert in commercial vehicle enforcement and inspections.

He is also the owner of Transportation Compliance and Safety Specialists, providing consulting, compliance training, and expert testimony related to motor carrier safety regulations.

Todd holds a Bachelor of Science from Colorado State University and has extensive FMCSA and commercial vehicle enforcement training.

Tom Kelly

Director, Commercial Vehicle Compliance Solutions, Fleetworthy (Former Lieutenant)

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Tom Kelly

Director, Commercial Vehicle Compliance Solutions, Fleetworthy (Former Lieutenant)

Tom is the Director of Commercial Vehicle Compliance Solutions at Fleetworthy where he supports DOT and CMV enforcement agencies with Drivewyze smart infrastructure and software solutions.

Prior to this position, he served as:

  • FMCSA Senior Transportation Specialist in the Advanced Technology Division
  • FMCSA Innovative Technology Deployment (ITD) Program Manager
  • FMCSA State Program Manager in the NH Division Office.
  • Compliance Division Chief at FMCSA HQ in Washington DC

He was formerly with the Maine State Police from 1988-2012

  • Retired January 2012 as the Commanding Officer of Troop K – Commercial Vehicle Enforcement.
  • Is a past Commercial Vehicle Safety Alliance (CVSA) International Vice President

He is a Graduate of the FBI National Academy and Educated at Andover College, Portland ME (Criminal Justice), St Joseph’s College, Standish, ME, the University of Virginia, and other educational institutions.

He had 28 years in law enforcement at the time of his retirement, is a US Navy Veteran, and works from his home in Auburn Maine.