Challenger Motor Freight Enhances Operational Efficiency

with Fleetworthy

Truck passing through a toll booth with various service options visible, related to weigh station bypass services.

Summary

  • Challenger Motor Freight faced growing administrative burdens and driver downtime from tolls and limited weigh station bypass coverage.
  • They implemented Weigh Station Bypass (Formerly Drivewyze) (switching from PrePass) and Bestpass for toll management, gaining expanded coverage and ELD integration.
  • Within a month, the fleet achieved 6,851 bypasses, saved 571 driver hours, cut toll-processing time by 50%, and saved nearly $60,000.

By switching from PrePass to Weigh Station Bypass (Formerly Drivewyze) and leveraging Toll Management (Formerly Bestpass), Challenger streamlines operations and boosts cost savings.

Challenger Motor Freight, part of the Fastfrate Group, is a leading North American transportation and logistics provider headquartered in Cambridge, Ontario. With six locations in the U.S. and Canada and a fleet that consists of more than 1,200 trucks, Challenger offers a variety of transportation services including truckload and LTL, temperature-controlled, dedicated, specialized, and more.

Since its founding in 1975, the company has earned a reputation for fostering a culture that prioritizes its employees and safety while providing a great customer experience. Challenger is consistently rated as one of the Best Fleets to Drive For and regularly earns other industry HR and fleet safety awards. Since the majority of Challenger’s drivers run long-haul routes across Canada and the U.S., the company is proactive in implementing technologies that help increase operational efficiency, reduce costs, and improve the overall driving experience for its employees. A few key solutions Challenger relies on are toll management and weigh station bypass services through Fleetworthy’s Bestpass and Weigh Station Bypass (Formerly Drivewyze) brands.

Less Time Managing Tolls with Bestpass

For Challenger, managing toll bills received from trucks traveling across the U.S. was no easy task. That’s why, in 2013, Challenger moved away from manually processing toll bills and subscribed to Bestpass’s toll management service to consolidate and more efficiently manage the toll bills the company received.

“With hundreds of trucks operating in the U.S., it became a real burden for us to stay on top of all the bills we were receiving,” said Paul Weatherbie, Challenger Motor Freight marketing communications manager. “It became clear we needed a better solution to not only process tolls but also better understand where and how frequently we were getting tolls. This led us to try Bestpass’ toll management service, and it’s been a must-have service ever since.”

According to Weatherbie, Bestpass reduced the time fleet and safety managers spent processing tolls each month by half. Since many of Challenger’s trucks can be dispatched to the U.S., most company trucks have Bestpass’ Complete Pass transponders, which provide 100% major toll coverage across the entire U.S. All tolls trucks receive are consolidated into one account, eliminating the need for administrators to track payments across multiple tolling authorities manually.

Challenger can now access Bestpass’s discounted toll rates and easily track trucks receiving tolls.

“By having one account that we can monitor for all our tolling activity, we’re much more efficient at managing tolls, and that allows us to dedicate more time to other administrative priorities. Since Bestpass automatically withdraws funds from our account to pay tolls we accrue, we don’t have to worry about missing any toll bills since Bestpass takes care of it all.”

Paul Weatherbie, Challenger Motor Freight Marketing Communications Manager

Learn More About Toll Management (Formerly Bestpass)

Simplify toll processing, save time, and reduce costs with comprehensive toll management for your fleet across the U.S. and Canada.

Reducing Driver Downtime and Costs with Weigh Station Bypass (Formerly Drivewyze)

For Challenger, time is money. To reduce operating costs and increase driver productivity on the road, the company has relied on using weigh station bypass services for many years.

According to Weatherbie, in 2020, the company switched from PrePass to Weigh Station Bypass (Formerly Drivewyze) service following the announcement of their Weigh Station Bypass (Formerly Drivewyze) coverage expansion in Ontario. Since Weigh Station Bypass (Formerly Drivewyze) is integrated with Challenger’s ELD provider, ISAAC Instruments, drivers could receive notices of upcoming weigh station sites directly through their ELDs. Weigh Station Bypass (Formerly Drivewyze), the largest weigh station bypass service provider, has more than 900 fixed and mobile weigh station sites in 48 U.S. states and provinces and is the only provider that offers coverage in Ontario.

“Since we’re headquartered in Ontario and many of our trucks travel in the province, switching from PrePass to Weigh Station Bypass (Formerly Drivewyze) meant we could see a significant uptick in the number of bypass opportunities we get each month. The Weigh Station Bypass (Formerly Drivewyze) integration allows our drivers to receive audible and visual notifications on upcoming inspection sites, making it easier for them to tell whether they can bypass the station. Our drivers appreciate the visual ELD alerts.”

Paul Weatherbie, Challenger Motor Freight Marketing Communications Manager

According to recent monthly reports from Weigh Station Bypass (Formerly Drivewyze) that detail Challenger’s PreClear bypass usage, the company consistently receives more than half of its bypasses in Ontario alone. In one of the company’s monthly reports, Challenger’s trucks with PreClear received 6,851 bypasses, an average of 11 per truck per month, across all Canadian provinces and the U.S. As a result, it reduced the time drivers spent at weigh stations by approximately 571 hours. It’s estimated that the cost savings associated with bypassing those weigh stations helped Challenger Motor Freight save close to $60,000 in that month alone.

“Weigh Station Bypass (Formerly Drivewyze) is a service that makes a difference in reducing our operating costs and driver downtime associated with weigh station visits,” said Weatherbie. “And Weigh Station Bypass (Formerly Drivewyze) monthly reports justify it. Weigh Station Bypass (Formerly Drivewyze) has become a service our drivers don’t want to be without on the road, and many of the owner-operators we work with also subscribe to the service.”

Learn More About Weigh Station Bypass (formerly Drivewyze PreClear)

Keep your trucks moving with the largest weigh station bypass service in the US and Canada.

Bestpass and Weigh Station Bypass (Formerly Drivewyze) by Fleetworthy

With Bestpass and Weigh Station Bypass (Formerly Drivewyze) brands now united under one company – Fleetworthy – Challenger is eager to see how future product integrations will enhance their services.

“Our experience using both Fleetworthy’s Bestpass and Weigh Station Bypass (Formerly Drivewyze) services have been instrumental in simplifying our operations and reducing costs,” said Weatherbie. “Now that both brands are operating under one company, we look forward to what’s in store for future integrations between these service providers.”

“Switching from PrePass to Weigh Station Bypass (Formerly Drivewyze) meant we could see a significant uptick in the number of bypass opportunities we get each month.”

Paul Weatherbie, Marketing Communications Manager, Challenger Motor Freight

FAQs

What measurable results did Challenger Motor Freight see after switching from PrePass to Weigh Station Bypass (formerly Drivewyze) and using Bestpass?
 
Challenger recorded 6,851 bypasses in a single month, saving about 571 driver hours and nearly $60,000. Bestpass cut toll-processing time by 50% through consolidated billing, discounted rates, and automatic payments. The Weigh Station Bypass (Formerly Drivewyze) integration with ISAAC ELDs expanded coverage, especially in Ontario and increased bypass opportunities.
 
How can a cross-border fleet cut toll administration time and avoid missed payments across U.S. tolling authorities?
 
Use Fleetworthy’s Bestpass toll management to consolidate all tolls into one account and automate payments. With Bestpass Complete Pass transponders providing 100% major U.S. toll coverage, fleets gain centralized visibility, discounted toll rates, and fewer manual reconciliations. Challenger reports a 50% reduction in monthly toll-processing time using this approach.
 
PrePass vs Weigh Station Bypass (Formerly Drivewyze): which weigh station bypass service covers Ontario and integrates with ELDs like ISAAC, and what savings can fleets expect?
 
Weigh Station Bypass (Formerly Drivewyze) is the only provider with Ontario coverage and integrates with ISAAC Instruments ELDs for in-cab alerts. Challenger’s results include 6,851 monthly bypasses, roughly 571 driver hours saved, and nearly $60,000 in estimated savings. They also saw more bypass opportunities after switching from PrePass.
 
Steps to roll out weigh station bypass through an existing ELD platform for a large fleet.
 
Select Weigh Station Bypass (Formerly Drivewyze) and confirm compatibility with your ELD (e.g., ISAAC Instruments). Enable the ELD integration, provision enrolled vehicles, and turn on audible/visual alerts for drivers. Train drivers on how bypass eligibility works and what the alerts mean. Monitor monthly bypass reports to verify adoption, hours saved, and cost impacts, then refine coverage as needed.
 
Tools to consolidate and manage tolls for hundreds of trucks traveling across the U.S. and Canada.
 
Fleetworthy’s Bestpass toll management unifies tolls from multiple authorities into a single account with automatic payments and discounted rates. Bestpass Complete Pass transponders provide 100% major U.S. toll coverage, while the platform’s reporting shows where and how often tolls occur. This setup scales well for large, cross-border fleets and reduces administrative workload.
 
How many driver hours can weigh station bypass save per month for a 1,000-plus truck fleet? Any real-world example?
 
Challenger Motor Freight, with more than 1,200 trucks, saved approximately 571 driver hours in one month using Weigh Station Bypass (Formerly Drivewyze). That same period included 6,851 bypasses and nearly $60,000 in estimated savings. Results will vary by routes and safety scores, but this shows the potential at scale.
 
What is Bestpass Complete Pass, and how does it simplify toll payments and reporting for mixed U.S./Canada operations?
 
Bestpass Complete Pass is a transponder that delivers 100% major U.S. toll coverage and consolidates all tolls into one account. Fleets benefit from automatic payments, discounted rates, and centralized reporting that highlights where tolls occur. For carriers running U.S.–Canada routes, it streamlines U.S. toll handling while keeping billing and analytics in one place.
 
How do monthly bypass reports translate into ROI for fleets, with example metrics on bypass counts, hours saved, and cost savings?
 
Weigh Station Bypass (Formerly Drivewyze) reports show bypass counts, estimated driver hours saved, and dollar-value savings, tying activity directly to outcomes. Challenger’s report cited 6,851 bypasses, about 571 hours saved, and nearly $60,000 in one month. These metrics help validate program value and guide network or driver coaching decisions.
 
For a fleet based in Ontario, what advantage does Drivewyze offer over PrePass in coverage and driver notifications?
 
Weigh Station Bypass (Formerly Drivewyze) provides Ontario coverage, where PrePass does not and integrates with ISAAC ELDs for on-screen and audible alerts. Challenger saw a significant increase in bypass opportunities after switching, with many bypasses occurring in Ontario. The ELD-based notifications make it easy for drivers to see eligibility and proceed confidently.
 
Case study: How did Challenger Motor Freight reduce toll-processing time by 50% and save nearly $60,000 in a single month?
 
Challenger adopted Bestpass to consolidate tolls into one account with automatic payments and discounted rates, cutting toll-processing time by half. They also switched from PrePass to Weigh Station Bypass (Formerly Drivewyze) integrated with ISAAC ELDs, which expanded bypass coverage, especially in Ontario. In one month, that combination delivered 6,851 bypasses, about 571 hours saved, and nearly $60,000 in estimated savings.

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